{"id":22718,"date":"2025-07-14T15:22:51","date_gmt":"2025-07-14T09:52:51","guid":{"rendered":"https:\/\/www.maplytics.com\/blog\/?p=22718"},"modified":"2025-07-14T15:22:51","modified_gmt":"2025-07-14T09:52:51","slug":"still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way","status":"publish","type":"post","link":"https:\/\/www.maplytics.com\/blog\/still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way\/","title":{"rendered":"Still Planning Routes in Dynamics 365 CRM like It\u2019s 2019? Discover a Smarter, Faster, Better Way!"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text]\n<h6><strong>Is Your Route Planning Still from 2019?<\/strong><\/h6>\n<h6><strong>Still juggling spreadsheets, Google Maps, and guesswork to plan your sales or service visits? <\/strong><\/h6>\n<p>In 2019, that might have worked. But in a world driven by real-time updates, remote teams, fuel costs, and smarter CRMs, those outdated methods are costing you more than just time.<\/p>\n<p>It\u2019s time to ask: <strong>Has your route planning kept up with the post-pandemic world?<\/strong><\/p>\n<p>Let\u2019s explore how <a href=\"https:\/\/www.maplytics.com\/\"><strong>Maplytics<\/strong><\/a>, a geo-mapping app for Dynamics 365 CRM, is helping sales and service professionals plan smarter, faster, and more efficiently.<\/p>\n<h5><strong>What\u2019s Changed Since 2019?<\/strong><\/h5>\n<p><strong>The Post-Pandemic Shift in Field Operations<\/strong><\/p>\n<p>The landscape for outside sales and field service has evolved dramatically since <strong>Post-Pandemic <\/strong>2019.<\/p>\n<p>Here\u2019s how:<\/p>\n<ol>\n<li><strong>Rise in hybrid and remote selling<\/strong><\/li>\n<li><strong>Increased fuel and operational costs<\/strong><\/li>\n<li><strong>Demand for real-time location visibility<\/strong><\/li>\n<li><strong>Shift toward automation and AI-based decisions<\/strong><\/li>\n<li><strong>Pressure to \u201cdo more with less\u201d in leaner teams<\/strong><\/li>\n<\/ol>\n<h5 style=\"text-align: left;\"><strong>Checklist: Is Your Routing Strategy Outdated?<\/strong><\/h5>\n<p>Ask yourself:<\/p>\n<p style=\"padding-left: 40px;\">\u274c Still planning your team&#8217;s routes manually?<br \/>\n\u274c No visibility into rep locations or appointment status?<br \/>\n\u274c High fuel bills or missed opportunities due to long routes?<br \/>\n\u274c Difficulty adjusting to last-minute cancellations?<\/p>\n<p>If you answered <strong>\u201cYes\u201d<\/strong> to even <strong>one<\/strong>, your business needs a modern route-planning solution\u2014today.<\/p>\n<p>Manual routing, back-and-forth calls, and outdated maps can\u2019t keep up with today\u2019s field demands.<\/p>\n<p>That\u2019s where Maplytics steps in.<\/p>\n<h5 style=\"text-align: left;\"><strong>The Modern Solution: <\/strong><a href=\"https:\/\/www.maplytics.com\/map-optimize-route-dynamics-crm\/\"><strong>Route Optimization in Dynamics 365 CRM<\/strong><\/a><strong> with Maplytics<\/strong><\/h5>\n<p>Maplytics brings intelligent <strong>geo-mapping, routing, and field planning<\/strong> directly inside Microsoft Dynamics 365 CRM \/ Power Apps.<\/p>\n<p>Here\u2019s how it transforms your team&#8217;s daily routine:<\/p>\n<p>\u2705 <strong>Auto-schedule Optimized Routes<\/strong><br \/>\nPlan multi-stop routes based on meeting time, location, skills, and availability\u2014in seconds.<\/p>\n<p>\u2705 <strong>Real-Time Re-Routing &amp; Tracking<\/strong><br \/>\nGet notified when appointments cancel or traffic conditions change\u2014and adapt immediately.<\/p>\n<p>\u2705 <strong>Geofencing &amp; Territory Management<\/strong><br \/>\nEnsure every territory is covered and notify reps when they enter\/exit assigned zones.<\/p>\n<p>\u2705 <strong>Find Nearby Appointments<\/strong><br \/>\nReduce travel downtime by scheduling nearby follow-ups based on current location.<\/p>\n<p>\u2705 <strong>Mobile-Ready for On-the-Go Use<\/strong><br \/>\nEmpower reps and techs with maps, directions, and updates from their smartphones.<\/p>\n<p><em>\ud83d\udca1 Bonus: Maplytics integrates maps seamlessly with Dynamics Sales, Customer Service, and Field Service modules.<\/em><\/p>\n<h5 style=\"text-align: left;\"><strong><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-22721 size-full\" style=\"border: 1px solid #000000; padding: 1px; margin: 1px;\" src=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2025\/07\/Routes-in-Dynamics-365-CRM-1-e1752485015814.png\" alt=\"Routes in Dynamics 365 CRM \" width=\"983\" height=\"444\" srcset=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2025\/07\/Routes-in-Dynamics-365-CRM-1-e1752485015814.png 983w, https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2025\/07\/Routes-in-Dynamics-365-CRM-1-e1752485015814-300x136.png 300w, https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2025\/07\/Routes-in-Dynamics-365-CRM-1-e1752485015814-768x347.png 768w\" sizes=\"(max-width: 983px) 100vw, 983px\" \/><\/strong><\/h5>\n<h5 style=\"text-align: left;\"><strong>Real-World Impact: Advanced Routing and Appointment Planning in Dynamics 365 CRM<\/strong><\/h5>\n<p><strong>Sales Reps:<\/strong><br \/>\nBefore, Sales reps were driving in circles. Now, Maplytics plans sales reps&#8217; weeks and reduce their travel time by 30%.<\/p>\n<p><strong>Field Technicians:<\/strong><br \/>\nCancelled appointments used to leave a gap. Now, field technicians instantly get rerouted to the next closest service call.<\/p>\n<p><strong>Managers:<\/strong><br \/>\nTracking reps in real-time helps managers spot inefficiencies and coach better territory strategies.<\/p>\n<h5 style=\"text-align: left;\"><strong>Take the Smarter Route within Dynamics 365 Maps \u2013 With Maplytics<\/strong><\/h5>\n<p>Ditch the 2019 tools and embrace the power of <strong>advanced geo-mapping on Bing Maps\/Azure Maps<\/strong> within Dynamics 365 CRM.<\/p>\n<p>Smarter routing isn\u2019t just about saving miles. It\u2019s about making every minute count.<\/p>\n<h5><strong>Why Route Optimization with Maplytics?<\/strong><\/h5>\n<table>\n<tbody style=\"border: 1px solid #000000;\">\n<tr>\n<td>\n<h6><strong>Aspect<\/strong><\/h6>\n<\/td>\n<td>\n<h6><strong>Pandemic-Era Routing (2020\u20132021)<\/strong><\/h6>\n<\/td>\n<td>\n<h6><strong>Post-Pandemic Routing with Maplytics (2024+)<\/strong><\/h6>\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Primary Focus<\/strong><\/td>\n<td>Safety, social distancing, and reduced visits<\/td>\n<td>Efficiency, productivity, customer experience<\/td>\n<\/tr>\n<tr>\n<td><strong>Scheduling Method<\/strong><\/td>\n<td>Manual or static planning (often day-by-day)<\/td>\n<td><strong>Auto-scheduling<\/strong> with optimized routes based on time, distance &amp; workload<\/td>\n<\/tr>\n<tr>\n<td><strong>Routing Flexibility<\/strong><\/td>\n<td>Limited mobility, routes often cancelled or rescheduled manually<\/td>\n<td><strong>Real-time re-routing<\/strong> for cancelled appointments or traffic changes<\/td>\n<\/tr>\n<tr>\n<td><strong>Technology Usage<\/strong><\/td>\n<td>Basic CRM + Google Maps\/Excel<\/td>\n<td><strong>Integrated Dynamics 365 CRM + Maplytics AI-based routing<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Territory Planning<\/strong><\/td>\n<td>Static zones, rarely updated<\/td>\n<td><strong>Dynamic territory management<\/strong> with <strong>geo-fencing and realignment<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Reps\/Tech Visibility<\/strong><\/td>\n<td>Minimal tracking due to privacy and remote work<\/td>\n<td><strong>Live tracking of field reps<\/strong> with alerts for territory entry\/exit<\/td>\n<\/tr>\n<tr>\n<td><strong>Meeting Strategy<\/strong><\/td>\n<td>Only critical visits, often virtual<\/td>\n<td><strong>Maximized physical visits<\/strong> via optimized routes with nearby suggestions<\/td>\n<\/tr>\n<tr>\n<td><strong>Customer Expectations<\/strong><\/td>\n<td>Flexible, less urgency<\/td>\n<td>Expect fast, on-time service\/sales interactions<\/td>\n<\/tr>\n<tr>\n<td><strong>Tools Used<\/strong><\/td>\n<td>Maps, spreadsheets, manual CRM updates<\/td>\n<td><strong>Maplytics dashboards, mobile app, and Dynamics 365 integration<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Performance Metrics<\/strong><\/td>\n<td>Basic: visits completed or cancelled<\/td>\n<td><strong>Advanced KPIs<\/strong>: travel vs meeting time, lead coverage, rep productivity<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h5 style=\"text-align: left;\"><strong>Frequently Asked Questions by Dynamics 365 CRM users for Route Optimization<\/strong><\/h5>\n<h5 style=\"text-align: left;\"><strong style=\"font-size: 16px;\">1. How is Maplytics better than Google Maps for business trips?<\/strong><\/h5>\n<p>Maplytics integrates directly with CRM data, so your leads, accounts, and appointments drive route optimization\u2014 not just pins on a map.<\/p>\n<p><strong>2. Can I track my reps live with Maplytics?<\/strong><\/p>\n<p>Yes! You can view live location tracking and get alerts when reps enter\/exit defined territories.<\/p>\n<p><strong>3. Does it work with cancelled or rescheduled meetings?<\/strong><\/p>\n<p>Absolutely. Maplytics reroutes in real-time and even suggests nearby meetings to fill in gaps.<\/p>\n<p><strong>4. Is Maplytics mobile-compatible?<\/strong><\/p>\n<p>Yes. Field reps can access routes, directions, and appointments via the mobile app on the go.<\/p>\n<h5><strong>Final Thoughts<\/strong><\/h5>\n<p>If your route planning still feels like 2019, you could be losing time, money, and deals.<br \/>\nWith Maplytics, sales and service teams transform travel into a strategic advantage, all inside the CRM they already use.<\/p>\n<p>Want to upgrade your field operations with Advanced Route optimization?<\/p>\n<p>Take a\u00a0<strong>15-day free trial<\/strong>\u00a0from our\u00a0<a href=\"https:\/\/www.maplytics.com\/\"><strong>website<\/strong>\u00a0<\/a>or book a personalized demo to experience its full potential.<\/p>\n<p>Explore our<strong>\u00a0<\/strong><a href=\"https:\/\/www.maplytics.com\/blog\/\"><strong>Blogs<\/strong><\/a><strong>,\u00a0<\/strong><a href=\"https:\/\/www.maplytics.com\/customer-testimonials\/\"><strong>Client Testimonials<\/strong><\/a><strong>,\u00a0<\/strong><a href=\"https:\/\/www.maplytics.com\/customer-success-stories\/\"><strong>Success Stories<\/strong><\/a><strong>,\u00a0<\/strong><a href=\"https:\/\/www.maplytics.com\/industry-solutions\/\"><strong>Industry Applications<\/strong><\/a><strong>, and\u00a0<\/strong><a href=\"https:\/\/www.youtube.com\/channel\/UCM4V7ousgLSu1hbOEv4DUuQ\" target=\"_blank\" rel=\"noopener\"><strong>Video Library<\/strong><\/a><strong>\u00a0<\/strong>to see how businesses are leveraging Maps integration for their Dynamics 365 \/ PowerApps \/ Canvas Apps\/ Dataverse.<\/p>\n<p>Have questions?<\/p>\n<p>Reach out to our team at\u00a0<a href=\"mailto:crm@inogic.com\"><strong>crm@inogic.com<\/strong><\/a>\u00a0or visit\u00a0<a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/dynamics-365\/inogic.map-territory-route-radius-maps-dynamics-365-crm?ocid=maplyticswebsite_inogic_maplytics\" target=\"_blank\" rel=\"noopener\"><strong>Microsoft AppSource<\/strong><\/a>\u00a0to get started today![\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Is Your Route Planning Still from 2019? Still juggling spreadsheets, Google Maps, and guesswork to plan your sales or service visits? In 2019, that might have worked. But in a world driven by real-time updates, remote teams, fuel costs, and smarter CRMs, those outdated methods are costing you more than just time. It\u2019s time [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":22722,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[],"class_list":["post-22718","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Still Planning Routes in Dynamics 365 CRM like It\u2019s 2019? Discover a Smarter, Faster, Better Way! - Blog | Maplytics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.maplytics.com\/blog\/still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Still Planning Routes in Dynamics 365 CRM like It\u2019s 2019? Discover a Smarter, Faster, Better Way! - Blog | Maplytics\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Is Your Route Planning Still from 2019? Still juggling spreadsheets, Google Maps, and guesswork to plan your sales or service visits? In 2019, that might have worked. But in a world driven by real-time updates, remote teams, fuel costs, and smarter CRMs, those outdated methods are costing you more than just time. It\u2019s time [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.maplytics.com\/blog\/still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog | Maplytics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/maplytics\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-14T09:52:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2025\/07\/Routes-in-Dynamics-365-CRM-Discover-a-Smarter-Faster-Better-Way.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1925\" \/>\n\t<meta property=\"og:image:height\" content=\"1100\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Bhakti Rane\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@maplytics\" \/>\n<meta name=\"twitter:site\" content=\"@maplytics\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bhakti Rane\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/still-planning-routes-in-dynamics-365-crm-like-its-2019-discover-a-smarter-faster-better-way\\\/\"},\"author\":{\"name\":\"Bhakti Rane\",\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/#\\\/schema\\\/person\\\/9a731c872a31517530f85bf8e258c389\"},\"headline\":\"Still Planning Routes in Dynamics 365 CRM like It\u2019s 2019? 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