{"id":5639,"date":"2018-05-09T17:42:56","date_gmt":"2018-05-09T12:12:56","guid":{"rendered":"https:\/\/www.maplytics.com\/?p=5639"},"modified":"2018-05-09T17:42:56","modified_gmt":"2018-05-09T12:12:56","slug":"find-customers-go-using-along-route-search-feature-dynamics-365-crm","status":"publish","type":"post","link":"https:\/\/www.maplytics.com\/blog\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\/","title":{"rendered":"Find Customers on the go using Along the Route Search feature in Dynamics 365 CRM"},"content":{"rendered":"<p style=\"text-align: justify;\">Change or Cancellation of Appointments is a routine stage in Services and Sales industries. Each of this scenario leaves the Sales Rep with spare time on their hand and you always look forward to find different ways to make optimum use of this spare time.<\/p>\n<p style=\"text-align: justify;\">Previously, Maplytics users would just perform a proximity search to find the nearby records, but having to do this every time was something that we didn\u2019t want the user to do.<\/p>\n<p style=\"text-align: justify;\">So, with <a href=\"https:\/\/www.maplytics.com\/release-notes\/redefining-field-productivity-within-dynamics-365-maplytics-march-2018-release\/\" target=\"_blank\" rel=\"noopener noreferrer\">Maplytics March 2018 release<\/a>, we came up with an awesome new feature which brings the best of routing and proximity search together, and we call it \u2018Along the Route Search\u2019 all this within your Dynamics CRM itself.<\/p>\n<h3 style=\"text-align: justify;\"><strong>Along the Route Search:<\/strong><\/h3>\n<p style=\"text-align: justify;\">Earlier Maplytics users were able to do Route Optimization to get optimized routes for their appointments and if the appointment is canceled or pushed then they had to do proximity search by time or distance to find customers in the nearby area. But with Maplytics March 2018 release, users can now search for nearby customers along the route.<\/p>\n<p>All user needs to do is define a value for the search and Maplytics will find all the records that fall in the defined proximity along the route itself on which they are.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft wp-image-5640\" src=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2018\/05\/along-the-route-search.gif\" alt=\"Route Optimization Dynamics CRM\" width=\"1119\" height=\"596\" \/><\/p>\n<h3><strong>Along the Route Search on Dynamics 365 App for Phones &amp; Tablets:<\/strong><\/h3>\n<p style=\"text-align: justify;\">This feature has been added for Maplytics on Dynamics 365 App for Phones and Tablets as well which helps organizations to save time and increase on field productivity of sales and service reps.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignleft wp-image-5641\" src=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2018\/05\/Route-finder-Dynamics-CRM.png\" alt=\"Route finder Dynamics CRM\" width=\"751\" height=\"452\" \/><\/p>\n<p style=\"text-align: justify;\">If you can\u2019t wait to get your hands on the latest features, download your 15 days free trial <a href=\"https:\/\/www.maplytics.com\/maplytics-download\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p style=\"text-align: justify;\"><em><b>#Happy Mapping<\/b><\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Change or Cancellation of Appointments is a routine stage in Services and Sales industries. Each of this scenario leaves the Sales Rep with spare time on their hand and you always look forward to find different ways to make optimum use of this spare time.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[196,197,198,199,200,201],"class_list":["post-5639","post","type-post","status-publish","format-standard","hentry","category-features","tag-dynamics-crm-route-optimization","tag-multi-stop-route-planner-map-dynamics-crm","tag-route-finder-dynamics-crm","tag-route-map-dynamics-crm","tag-route-mapping-dynamics-crm","tag-route-optimization-dynamics-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Find Customers on the go using Along the Route Search feature in CRM<\/title>\n<meta name=\"description\" content=\"Maplytics users can now search for nearby customers along the route. 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Maplytics will find all the records that fall in the defined proximity along the route.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.maplytics.com\/blog\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog | Maplytics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/maplytics\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.linkedin.com\/in\/inogic\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-05-09T12:12:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.maplytics.com\/blog\/wp-content\/uploads\/2022\/08\/maplytics-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"498\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sam Kumar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@maplytics\" \/>\n<meta name=\"twitter:site\" content=\"@maplytics\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sam Kumar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/\"},\"author\":{\"name\":\"Sam Kumar\",\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/#\\\/schema\\\/person\\\/93d9b89f55d88765117b16aa29057b51\"},\"headline\":\"Find Customers on the go using Along the Route Search feature in Dynamics 365 CRM\",\"datePublished\":\"2018-05-09T12:12:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/\"},\"wordCount\":288,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/05\\\/along-the-route-search.gif\",\"keywords\":[\"Dynamics CRM Route Optimization\",\"Multi Stop Route Planner Map Dynamics CRM\",\"Route Finder Dynamics CRM\",\"Route Map Dynamics CRM\",\"Route Mapping Dynamics CRM\",\"Route optimization Dynamics CRM\"],\"articleSection\":[\"Features\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/\",\"url\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/\",\"name\":\"Find Customers on the go using Along the Route Search feature in CRM\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/find-customers-go-using-along-route-search-feature-dynamics-365-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.maplytics.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/05\\\/along-the-route-search.gif\",\"datePublished\":\"2018-05-09T12:12:56+00:00\",\"description\":\"Maplytics users can now search for nearby customers along the route. 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