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Get Turn-by-Turn navigation within Dynamics 365 CRM using Google Maps or Waze App while on field

September 9, 2019


While on field it becomes really easy for the field professionals to use route optimisation within Maplytics on a mobile or a tablet. User can easily log in to the Dynamics 365 CRM and open Maplytics App to use to locational intelligence while on field.

Before going on field, users can plot an optimised route in order to meet all the clients and complete their daily targets.

Map Dynamics 365

Now, in order to follow the route properly, users can use navigation links to get turn-by-turn directions which will help them to reach the desired destination on time. User can choose either Google Maps or Waze App to view turn-by-turn navigation links while following a route on field.

Each user can choose to have their own default App selected in their configuration records. To choose an app follow the steps mentioned below:

Maplytics App> Configuration detail records > User configuration detail record > Navigate within > Select Google or Waze

Map Dynamics 365

Based on selection within user Configuration detail record, when the user clicks to redirect themselves, the respective App will open to show turn-by-turn navigation links.

User can click on the ‘Open Navigation Links’ button as highlighted in the screenshot below to redirect in the selected App.

Map Dynamics 365

Navigation in Google Maps App

If user has selected Google in their Configuration detail record, it will provide links to redirect them to the Google Maps App.

Map Dynamics 365

User can view navigation directions for individual waypoints by clicking on the individual links.

Map Dynamics 365

User can also choose the option of ‘Show Complete Route’ to view complete route in the Google Maps App.

Map Dynamics 365

Navigate within Waze App

If user has selected Waze App in their Configuration Detail Record it will redirect in Waze App.

Map Dynamics 365

This will show them navigation links from their current location till the individual waypoints.

Map Dynamics 365

Thus, Maplytics provides the desired option for users to redirect themselves and view turn-by-turn navigation directions. This helps users to get the correct direction so as to reach the right appointment location at the right time.

Start using Maplytics on your mobile/tablets to have a better field productivity. Have your explored our new Check-in Feature – Give it a try now, download from our Website or Microsoft AppSource.

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